Refund Policy

14-day money-back guarantee

If you are not happy with the service, email us within 14 days of your first payment and we will refund it in full. You do not need to explain why.

This applies to your first payment on a new subscription. It does not apply to later renewals.

After the first 14 days

Subscriptions are billed in advance. If you cancel, your access continues until the end of the period you have paid for, and you are not charged again.

We do not usually refund part of a period you have already used. If something has gone wrong on our side, tell us - we would rather resolve it than have you leave unhappy.

When we will always refund

• You were charged after cancelling
• You were charged twice for the same period
• The service was unavailable for an extended period through our fault
• You were charged for a plan you did not choose

Annual plans

Annual plans are covered by the same 14-day guarantee. After that, if you cancel part-way through a year, we will refund the remaining whole months on request.

Link credits

Unused link credits are not refunded for cash - they are part of your plan rather than a separate purchase. If a link you paid for is removed by the other website, the credit is returned to your balance automatically.

How to request a refund

Email support@example.com from the address on your account. We will reply within two working days, and approved refunds reach your card within 5–10 working days depending on your bank.

Cancelling

You can cancel at any time from the billing page in your account. No need to email us, and there is no cancellation fee.